Privacy policy

Who we are

Our website address is: www.wemakeanywindow.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you use the contact form on our website we will only use that information to contact you in direct relation to your enquiry.

Cookies

A cookie is a piece of text stored by your web browser software that is placed on your computer’s hard drive. Depending on the settings you have selected, your browser adds the text to your device as a small text string.

Many browsers are set to accept cookies by default. You have the ability to accept or decline cookies as you prefer in your browser settings.

The Help portion of your web browser, most likely found on the toolbar, typically tells you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

If you allow them in your browser settings, our site will store a persistent ‘cookie’ on your computer. This allows the site to notice when you come back to the site and improve your experience by remembering preferences and options you have selected.

We also use cookies to analyse traffic on Google Analytics.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We will never share your data with any third parties.

We will only contact you directly in relation to your enquiry or an order you have placed.

When do we collect personal information about you?

We collect personal information about you:

  • Whenever you place an order
  • If you make an enquiry via our online contact form

You are always asked if you would like to receive further marketing information from WeMakeAnyWindow.com Ltd.

For additional details see ’What types of personal information do we collect and retain?’ below.

In addition, we may receive personal information about you from third parties, such as:

  • Companies contracted by us to provide services to you such as window supply and fitting.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

If you have any questions about this policy, please contact chris@wemakeanywindow.com.

We work hard to handle your information responsibly. If you are unhappy about the way we do this, please contact WeMakeAnyWindow.com who will address your concerns.

We hope that we will be able to resolve any concerns you may have.

However, you have a right to complain to the UK’s Supervisory Authority for data protection, the Information Commissioner at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Last updated: June 2019

CONTACT

Call our Manchester office on 0161 533 0722London Office on 020 8064 0950, or use the form below

Can We Contact You? (Only about your enquiry and we will never pass on your details to any third parties)

10 + 14 =

© WeMakeAnyWindow.com Ltd. 2019 | Registered in England and Wales Company Registration No. 7908408 | VAT Registration No. 189187746